At Ruthushree Home Made Food Products, we strive to ensure our customers are completely satisfied with their purchases. If for any reason you are not happy with your order, we offer a straightforward refund policy.
Eligibility for Refunds
To qualify for a refund, the following conditions must be met:
- The product must be returned in its original, unopened packaging.
- The product must be unused and in the same condition as when you received it.
- You must request a refund within 7 days of receiving the product.
Refund Process
To initiate a refund, please contact us at support@ruthushree.com with your order details and reason for the return. Once your request is approved, you will need to send the product back to us. Upon receiving and inspecting the returned item, we will process your refund within 7-10 business days.
Non-Refundable Items
- Products that have been opened or used are not eligible for refunds.
- Perishable items or custom-made products may not be eligible for returns.
Shipping Costs
Shipping charges are non-refundable. You are responsible for paying the return shipping costs unless the product was defective or damaged upon receipt.